Work Control Center
The Facilities Operations Work Control Center serves as the secondary contact on campus that processes the campus' requests for non-maintenance services.
These services may include:
- Requests for building non-maintenance
- Central Plant
- Custodial Services
- Moving Services
- Waste Management
- Campus Lighting
The Work Control Center staff is committed to providing excellent customer service with the processing of non-maintenance service requests through a computerized maintenance management system. Utilizing this system helps determine the necessary services to best fit the customer's request, either a work order or a project is created, depending on customer needs. Work Control Center staff follows each stage of the work involving requested estimates, planning, scheduling crews, pulling permits (as needed), budgeting, and billing. Depending on the nature of work requested, Work Control Center works hand in hand with outside contractors.
You can contact our staff at (657) 278-3126 with questions or concerns regarding the progression of your work. The Work Control Center staff will gladly assist you and/or direct you to the appropriate contact for further assistance. With the exception of the campus holidays, the Maintenance and Operations Work Control Center hours are 7:00 a.m. to 4:00 p.m., Monday through Friday.